Vinted Members Share Displeasure Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has altered its size classifications for women's and children's clothes failing to inform all users about the change.
Digital Channels Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
They have suggested members to review their products and update the measurements by hand when needed, which has left users frustrated.
Sizing System Modifications
Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, from Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods following member complaints.
